Ways to Contact the Technical Support Team
Email: training@jasra-sa.com
Phone Number: +966595003095
Live Chat: Available during working hours from 9 AM to 6 PM (Sunday - Thursday)
Website Contact Form: https://jasra-traning.com/contact_us.php
• Common Issues We Can Help You With:
• Login or Account Creation Problems
• Password Recovery
• Difficulties Accessing Courses or Educational Content
• Video or Audio Issues
• Assessment and Test Problems
• Hardware and Software Technical Support
Support Times
Phone and Chat Support: Sunday to Thursday, 9 AM to 6 PM
Email Support: Response within 24 business hours
• Steps to Submit a Support Request
• Clearly and comprehensively describe the problem
• Specify the username and email address associated with the account
• Indicate the type of device and browser or application used
• Submit the request through any of the available communication channels above
• General Tips
• Try updating your browser to the latest version
• Ensure your browser speed Your internet connection
• Clear your cache and cookies if you're experiencing download problems
• Try restarting your device if the problem persists